Kim Hokanson
I'm a content designer
Portfolio
I’m passionate about creating modular educational content that breaks down complex topics into easy-to-understand learning experiences. This portfolio highlights different types of content I’ve developed using instructional design practices to help learners succeed.
- All
- Videos
- Storyline files
- Documentation
- Infographics
- Courses
- Learning paths
Resume
Innovative and impact-driven learning architect with 8+ years of experience designing and scaling technical and professional development programs across enterprise and academic settings.
Professional Experience
Senior Education Architect
GitLab | 2022 – Present
- Created a 6-course technical learning path on CI/CD, described by customers as “the best training from GitLab.”
- Raised course CSAT from 90% to 95% and completion rates from 32% to 68% through modular design and UX improvements.
- Launched GitLab Duo AI curriculum to showcase AI integration in DevSecOps workflows.
- Designed onboarding learning paths for cloud migration initiatives, resulting in 100% CSAT.
- Implemented content governance with asset audits and metadata tagging.
- Co-led launch of GitLab University, including UI/UX, analytics, and ecommerce integration.
- Overhauled certification programs with new questions, guides, and digital badges.
Supervisor, Technical Instructional Design
PLEXSYS Interface Products | 2020 – 2022
- Reduced development time by 50% by shifting to agile, video-based modules from Storyline-based formats.
- Led a CEO-prioritized training project using 2-week Jira sprints to maintain delivery timelines.
- Developed multimodal training for simulation software tailored to three user personas.
- Integrated documentation and training via single-source authoring in MadCap Flare.
- Authored instructor and student guides, eLearning modules, and technical labs.
Instructional Designer
University of Western States | 2019 – 2020
- Designed curriculum for two doctoral programs using backward design and Bloom’s Taxonomy.
- Led accessibility audits and UI improvements for inclusive learning.
- Facilitated faculty workshops on accessibility and engagement in online learning.
Instructional Designer II
Salt Lake Community College | 2018 – 2019
- Created a 6-week hybrid teaching certification program, including formal assessment and credentialing.
- Recommended vendors for enterprise training and presented findings to leadership.
- Streamlined course review processes, reducing turnaround time by 300%.
Education
- Ed.S., Educational Psychology
- B.S., Human Development
Certifications
- UX Certification, Nielsen Norman Group
- Front End Web Development, Team Treehouse
- Google Cloud Digital Leader, Google
Core Competencies
- Instructional Design (ADDIE, Bloom’s Taxonomy)
- Agile Course Development
- Technical Content Strategy
- Curriculum & Roadmapping
- Learning Experience Platforms (LMS, LXP)
- Video-Based Microlearning
- Compliance & Certification Training
- Accessibility & Inclusive Design
- Cross-Functional Stakeholder Collaboration
Tools & Technologies
Instructional Tools: Articulate Rise & Storyline, Camtasia, Snagit, Canva, Adobe Suite, Audacity, MadCap Flare
LMS Platforms: Thought Industries, LearnDash, Canvas, Blackboard, Moodle
Dev & Data Tools: Git, HTML/CSS, JavaScript, VS Code, Airtable, Google Analytics
Project Tools: Jira, Confluence, Slack, GitLab, Claude (AI), GitLab Duo (AI)